Privacy Policy

Effective Date: [Insert Date]
This Privacy Policy explains how Brass & Bone (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, purchase from our store, or interact with us online or in person.

1. What We Collect

When you shop with us, contact us, or subscribe to our updates, we may collect the following:

  • Your name, email address, and shipping information

  • Payment details (processed securely through third-party providers—we don’t store card numbers)

  • Order history and customer service interactions

  • Optional information, like birthdays, preferences, or cat names (if you’re the oversharing type—we get it)

2. How We Use It

We use your information to:

  • Process and ship your orders

  • Respond to customer service inquiries

  • Improve our store and offerings

  • Send updates or promotions (only if you opt in—no spam, just the occasional delight)

  • Keep track of what you love, so we can stock more of it

We do not sell, rent, or trade your personal data. Ever.

3. Third-Party Services

We may use trusted third-party tools and platforms to:

  • Process payments (e.g., Stripe, Square, PayPal)

  • Send marketing emails (e.g., Mailchimp, Klaviyo)

  • Analyze site traffic and behavior (e.g., Google Analytics)

These providers only receive the information necessary to perform their services and are not authorized to use your data for any other purpose.

4. Cookies & Tracking

Like most websites, we use cookies to make your browsing experience better. These small digital crumbs help us remember your preferences and improve how the site functions.

You can disable cookies in your browser settings if you’d rather not be followed around by our antique-laced energy.

5. Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your information

  • Opt out of marketing emails at any time

  • File a complaint if you believe your data is being mishandled

To request changes, email us at [your@email.com].

6. Security Measures

We take your privacy seriously and protect your data with encryption, secure platforms, and good old-fashioned common sense. Still, no system is 100% hack-proof—but we do our part to keep the goblins at bay.

7. Children Under 13

We don’t knowingly collect information from children under 13. If we learn we’ve accidentally received data from a child, we’ll promptly delete it (and apologize profusely to the universe).

8. Changes to This Policy

We may update this policy occasionally to reflect changes in the law or our practices. Updates will be posted on this page with a new effective date.

9. Contact Us

Questions about privacy? Email [your@email.com]
We promise we won’t send you any cursed mirrors in response.